Refund Policy

What is your refund policy policy?

Our Deposit/Account Balance Refund Policy: Customers can request a refund of unused funds from deposits made on our website by contacting our support team. These requests must be made within 6 months of the original deposit and will be refunded to the original form of payment. To request a refund, please open a Support Ticket on our site or email us at tryviews@gmail.com. All Support Tickets are responded to within 12 hours, and typically much faster.

Our Order Cancellation Refund Policy: Customers may request an order cancellation by opening a Support Ticket on our site or emailing tryviews@gmail.com. However, once an order is in progress, we cannot guarantee that it can be stopped. If the order can be stopped, a refund will be issued for any undelivered services. In the case of partial delivery, if we are able to stop the service, we will cancel the order and refund it to your balance, deducting the amount of service units already delivered from the total refund amount. In the case of full delivery, no refund will be made. If the order is canceled by our system due to technical or delivery issues, a refund will be issued for any undelivered services.

Our Services Refill/Refund Policy: Our services have different delivery methods and features, some come with a refill/restart option, some come with no refill/restart, and some come with a refill only for a specific time frame. Before placing an order, please review the Service Description to familiarize yourself with the refill policy. If there is a problem with an order, please open a Support Ticket and let us know. If the service purchased comes with a refill, we will restart the order to complete the delivery. If we are unable to complete the order, we will issue a refund for any undelivered services.

Please note that requests for balance refunds cannot be addressed through live chat. All requests for refunds should be made by opening a Support Ticket on our site (go to your account and click the SUPPORT link at the top). All Support Tickets are responded to within 12 hours, and typically much faster.